OUR 3 STEP PROCESS
IT'S SO SIMPLE
We make it as easy as possible for businesses to get started with Sold on Hold. Our three-step process is painless, straightforward and extremely efficient! We’ll have you setup with professional on-hold music or on-hold messages in no time! Here’s how…
PICK YOUR PACKAGE
This is where you select what you need. We have options ranging from cost saving 1, 2 and 3 year annual terms that include 4 to 8 on-hold messages per production and anywhere from 1 to 24 script changes per year through to no contract one-off productions, web audio, voicemail prompts, narration and more. Basically, you let us know what you require and we’ll make it happen. If you’re not sure what option best suits your needs, please feel free to give us a call and we’ll help you figure it out!
OUR PROFESSIONAL WRITERS DRAFT YOUR SCRIPT
Once you’ve picked your package, your work is pretty much done… you can sit back and relax! One of our writers will contact you to learn more about your brand, business and who you’d like to voice your on-hold production. From there we’ll go about crafting a set of custom on-hold messages that are specific to your business. Once complete, we’ll send you a copy of the script for your approval. Nothing will go to production without your express say so and we’ll rewrite the script as many times as necessary to ensure your complete satisfaction.
RECEIVE YOUR CUSTOM ON-HOLD RECORDING
After your messages have been voiced and produced in our on-site audio studio, we’ll send you your on-hold production asap. Turnaround time from script approval to receiving your production is just a matter of days – even during our peak times, so you’ll have your Sold on Hold messages wowing your customers in no time! If for some reason, you are unhappy with the finished product, no problem! We’ll gladly put that right for you. We really do aim for complete customer satisfaction.
… And that’s it! It really is that simple!
We understand that the on-hold messaging world can be a little daunting. After all, it’s not something most people have a lot of experience with. We’ll take the pain out of the task for you, and do all the hard work so you don’t have to! If you have any questions (that aren’t already answered in our FAQ section), please feel free to contact us.