Guaranteed Satisfaction

We Back All of Our Work 100%


Giving You Peace of Mind

Benjamin Franklin once famously stated “…in this world nothing can be said to be certain, except death and taxes” – what a cheery thought! Here at Sold on Hold, we’d like to revise Franklin’s quote a little bit, because another, more positive, certainty in life is a quality on-hold production from Sold on Hold… we guarantee it!

From script writing and overall production quality through to your on-hold equipment, we back ALL of our work 100% for the duration of our working relationship. Here’s what our hassle free 100% guarantee provides…

Script Writing Guarantee

Our professional script writers will craft you a set of custom on-hold messages that are specific to your business, but if for some reason you are unhappy with the script, let us know and we will rewrite it as many times as necessary, completely free of charge.

Production Quality Guarantee

The standard of our on-hold productions is extremely high. However, if you’re unhappy for any reason, whether it’s the sound quality, voicing tone, music or even just the ‘feel’ of your production, we’ll fix it free of charge.

Equipment Warranty

Our on-hold machines are some of the highest quality and most reliable in the industry, but if something goes wrong, we’ll express ship you a new machine. That means there’s no waiting around for parts or repair technicians. Our equipment warranty lasts the duration of our working relationship. In other words, if your machine breaks down in 10 years, we’ll still ship you a brand new one.

A True 100% Guarantee

Our guarantee applies to all of our packages and all of our work. We aim to give you complete satisfaction and peace of mind. Your on-hold marketing will only be as good as the company you choose to provide it, so choose Sold on Hold and get guaranteed premium on-hold messages that get results.