Our Process

process123Our process, you could also call it our philosophy, aims to make things as simple as possible for our clients. While some on-hold companies have processes that are more difficult to understand than an Ikea instruction manual, our packages come pre-assembled with all the hard work taken care of at our main studio.

Make no mistake, there’s a lot of complex work that goes into creating professional on-hold marketing messages, but we believe, as a professional on-hold marketing company, we should be doing the hard work. That’s our job! After all, you wouldn’t buy a car from a dealership that expected you to build the car too, and it’s the same with on-hold! From professional scriptwriting, music licensing, in-house recording equipment and so much more – we take all of the hassle out of getting setup with on-hold marketing. All you have to do is choose to work with us, as thousands of others have over the last 20 years, and you’ll be on the road to on-hold marketing success.


With our process, there are just a few small things that you’ll need to do. They are:

  • Select Your Package
  • Tell Us a Little About Your Company (If You Don’t Have a Website)
  • Choose The Voice & Music Style You’d Like (We Can Even Do This For You, If You Prefer)

That’s it! Could it be any simpler? We provide the rest. To learn more about the specifics of our process, check out 3-step process.